Case Study: Pet Supplies Plus scales store growth with Microsoft Dynamics AX

Friendly neighborhood pet store opens hundreds of new locations with the support of Dynamics AX

Pet Supplies Plus, a medium-sized pet supply retailer, planned an aggressive expansion beyond its 300 stores but was hampered by disparate ERP systems. To support its growth, the customer chose Microsoft and its Dynamics AX and Azure products to create a unified technological backbone.

Microsoft’s solution, deployed via the Lifecycle Services (LCS) platform, streamlined the implementation process and is beginning to empower employees with improved POS functionality, reducing training times for a material ROI. The deployment is standardizing data and business processes across locations. Microsoft’s technology is providing the company with a single system of record, which is expected to yield future efficiencies and help improve the customer shopping experience.

Pet Supplies Plus

Lisa Brown

Director of IT Services