Case Study: Fishs Eddy improves collaboration and mobility with Microsoft Office

Fishs Eddy sets the table for growing business with Office products

Fishs Eddy, a 45-employee New York City retailer of unique dishware, faced significant operational challenges. Their technology was decentralized and disparate after a server crash during Hurricane Sandy exposed vulnerabilities, including a lack of data security and an inability for employees to work remotely or collaborate effectively. To support its growth, the company needed a unified platform to centralize communication and data.

Microsoft provided a solution by implementing Microsoft Office and cloud services, including Exchange for email and OneDrive for secure file storage and collaboration. This gave Fishs Eddy a centralized, reliable foundation that improved data security and enabled seamless remote work. The results included more effective collaboration between their main store and warehouse, streamlined communication with a growing wholesale customer base of over 1,000 businesses using tools like Skype, and the ability for the team to make faster decisions, providing the flexibility needed for future growth.

Fishs Eddy

Julie Gaines

Founder