Case Study: First West Credit Union achieves secure, compliant digital collaboration with Microsoft Corporation

First West Credit Union uses the Microsoft Cloud to offer Canadians a better way to do financial services

First West Credit Union, one of British Columbia’s largest credit unions, needed to modernize a complex and outdated technology environment created through mergers, shadow IT, and legacy systems. To support its goal of simplifying lives for members and communities, it turned to Microsoft Corporation and the Microsoft Cloud, including Office 365 tools such as Yammer, SharePoint, Exchange Online, and Skype for Business.

Microsoft Corporation helped First West standardize its collaboration and communication tools, move to a SharePoint-based intranet, and navigate strict provincial and federal compliance requirements. The result was stronger employee culture, faster collaboration, improved security and compliance confidence, and reduced capital expense through vendor and infrastructure consolidation, enabling First West to continue its digital transformation with Azure and other cloud services.

First West Credit Union

Darrell Jaggers

CIO