Case Study: Coborn’s streamlines grocery operations and guest service with Microsoft Dynamics AX

Fast-growing, employee-owned grocer transforms the guest experience

Coborn’s, Inc., a large employee-owned grocery chain, faced a challenge in managing its rapid growth and complex operations. The company was using dozens of disparate systems that did not communicate, which required significant manual labor to sync data and hindered its expansion strategy. To streamline its processes and better serve its guests, Coborn's turned to Microsoft for a solution, implementing Microsoft Dynamics AX.

Microsoft provided an end-to-end retail solution by deploying Dynamics AX and Retail Modern POS. This consolidated Coborn's many uncoordinated systems into one integrated platform, offering real-time data access and greater visibility. The solution is expected to reduce long-term business costs, streamline operations across merchandising and finance, and seamlessly integrate with the company's existing Office 365 investment. This allows Coborn's employees to provide a superior guest experience and support the company's plans to double in size.

Coborn's, Inc.

Dale Monson

Vice President of IT