Case Study: Familiehulp achieves faster, paperless care communication with Microsoft Office 365 F1

Familiehulp - Customer Case Study

Familiehulp, a Belgian home care organization with 12,600 employees, faced challenges with inefficient paper-based communication and a lack of unified corporate identity among its mobile workforce. This process created administrative burdens and posed a compliance risk with the forthcoming GDPR regulations. To address these issues, Familiehulp partnered with Microsoft Corporation to implement its Office 365 F1 solution.

The solution from Microsoft provided email and mobile connectivity tools, replacing paper with digital communication and giving staff a professional corporate identity. This shift resulted in the solution paying for itself within the first month by eliminating postal costs. Employees were happier and more productive, gaining more time to focus on patient care while the organization moved closer to GDPR compliance.

Familiehulp

Griselda Symons

IT Director