Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
ABM, a major facility services firm with a large mobile workforce, sought to provide its employees with secure, anywhere access to data and applications on their devices. To address this challenge, ABM partnered with Microsoft Corporation to implement the Microsoft Enterprise Mobility Suite and Microsoft Office 365, aiming to enhance productivity and improve customer service.
The solution from Microsoft provided cloud-based identity and mobile device management, enabling single sign-on and secure data access. This allowed ABM's employees to work more effectively from any location. Microsoft's technology also streamlined IT management, with the company anticipating a 30 percent reduction in helpdesk calls and empowering its workforce to deliver a new level of customer service.
Andre Garcia
AVP, Global Infrastructure Services