Case Study: Eyeful Presentations achieves rapid cloud CRM rollout and better KPI visibility with Microsoft Dynamics 365 and Office 365

Eyeful Presentations - Customer Case Study

Eyeful Presentations, a UK-based consultancy specializing in business presentations, experienced rapid growth that overwhelmed its existing Salesforce.com CRM. The system was unreliable, poorly integrated with Microsoft Outlook, and made tracking key performance indicators complicated. Seeking a more user-friendly and scalable cloud-based solution, the company turned to Microsoft and its partner, The CRM Business.

Working with Microsoft and its partner, the solution was to implement Microsoft Dynamics 365 for Customer Service and Microsoft Office 365. This provided a fully integrated cloud platform that improved sales processes and decision-making. The results were significant, enabling the new Russian office to go fully online in days instead of weeks. The seamless integration with Outlook led to widespread user adoption, and managers gained timely access to KPIs to effectively manage the company's 50 percent annual growth.

Eyeful Presentations

Simon Morton

Founder