Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
Eyeful Presentations, a small UK-based provider of presentation tools and training, faced a challenge with its previous CRM system, which was a poor fit and hindered its growth. To better manage client relationships and support its expansion, the company turned to Microsoft and implemented Microsoft Dynamics 365 for Customer Service.
Microsoft's solution, particularly its seamless integration with the existing Microsoft Office 365 suite, led to rapid user adoption. The cloud-based platform made the business more efficient and allowed it to compete with larger companies. As a direct result of using Microsoft Dynamics, Eyeful Presentations grew its business by approximately 20% and saw a consistent increase in its average order value.
Simon Morton
Founder