Case Study: EY India achieves faster, more secure large-scale collaboration with Microsoft Corporation’s Kaizala

EY India explores endless possibilities for innovation and customer engagement with Microsoft Kaizala

EY India, the global consultancy’s India arm, needed an intuitive, customizable way to improve communication and collaboration for large groups of mobile-only workers. The team was looking for a solution to help clients manage “feet on the street” teams more effectively, and turned to Microsoft Corporation’s Microsoft Kaizala platform, along with integrations such as Azure Active Directory, SharePoint Online, and Microsoft Teams.

Microsoft Corporation helped EY India use Kaizala to build low-code proof-of-concept apps, automate workflows, and modernize paper-based processes. The results included fast adoption, stronger customer traction, secure enterprise-grade access, and more productive field operations; EY India has already deployed Kaizala-based solutions for financial and FMCG clients, including sales reporting, policy sharing, attendance tracking, and CRM integration, with no user limit and minimal training required.

EY India

Pankaj Dhingra

Digital and IT Transformation Advisory Director