Case Study: Evoqua Water Technologies achieves premium water intelligence with Microsoft Corporation

Evoqua Water Technologies - Customer Case Study

Evoqua Water Technologies, a century-old water purification and management company, needed to reinvent itself after a divestiture and move beyond traditional equipment sales. The company wanted to use cloud and analytics tools from Microsoft Corporation to turn field-device data into real-time insights, improve customer service, and become a premium provider of water intelligence rather than just a supplier of water treatment gear.

Microsoft Corporation implemented a cloud-based solution built on Azure, Dynamics 365, and Office 365, creating a data pipeline for real-time equipment monitoring, analytics, and customer dashboards, while also modernizing field service operations. The results included 5,000 employees on Office 365, $2.5 million in annual savings, and a 10% budget reduction, along with faster acquisition integration and improved field service responsiveness and customer insight.

Evoqua Water Technologies

David Szweda

Vice President of Service Operations