Case Study: Epilepsy Foundation boosts fundraising and donor engagement with Microsoft Dynamics 365 and StratusLIVE

Epilepsy Foundation logs record fundraising year with new donor management system

The Epilepsy Foundation, a nonprofit organization dedicated to improving the lives of those with epilepsy, faced a significant challenge with its outdated donor management system. Its previous CRM was inefficient and over budget, forcing staff to spend up to 30% of their time on administrative tasks like manual data entry and searching disparate spreadsheets instead of on core fundraising. This hindered their ability to understand donors and identify giving trends, ultimately limiting their impact. To solve this, they partnered with Microsoft and its partner, StratusLIVE, to implement a new system based on Microsoft Dynamics 365.

The solution implemented by StratusLIVE was a customized Microsoft Dynamics 365 platform that streamlined all donor, constituent, and fundraising data into a single, intuitive system. This provided a holistic view of every stakeholder, automated data entry from online donations, and enabled personalized donor engagement. The measurable impact was substantial: in the first year, the Epilepsy Foundation logged its most successful fundraising period ever. The average donor gift increased by 32% and overall contributions rose by 21%, providing significantly more funds to support their mission.

Epilepsy Foundation

Geoff DeLizzio

Chief Development Officer