Case Study: Jabra drives digital transformation and boosts collaboration with Microsoft Office 365, Dynamics CRM, Azure, and Surface Pro 4

CRM drives digital transformation of the sales organization at Jabra

Jabra, a global leader in headset manufacturing, sought to create a modern workplace that would boost employee productivity and engagement. The company's challenge was to facilitate more flexible, individualized ways of working by moving away from a desk-centric model and enabling seamless collaboration for its globally distributed teams. To address this, Jabra partnered with Microsoft and leveraged solutions including Microsoft Dynamics CRM and the Microsoft Azure cloud platform.

Microsoft provided a solution centered on the portability of Surface devices and the power of its cloud services. The implementation of Microsoft Dynamics CRM and Azure delivered instant, seamless access to customer data for sales and marketing staff on any device, anywhere in the world. This empowered Jabra employees to work more productively and collaboratively. The result was a successful digital transformation that established a more agile and flexible work environment, enabling developers to set up global environments in minutes and providing staff with the tools to concentrate and collaborate effectively from any location.

Jabra

Britt Damkjær

Global CRM Business Manager