Case Study: Bank of Jordan improves collaboration and efficiency with Microsoft Office 365

Creating a digital workspace for improved efficiencies in the banking industry

Bank of Jordan, a major financial institution in Jordan, faced challenges with its on-premises IT infrastructure, which required costly regular updates and hindered work efficiencies. To address this, the bank commissioned Microsoft Corporation to implement a solution, Office 365, to create a more fluid digital work environment and enable easier collaboration and remote work for its employees.

Microsoft provided and implemented Office 365, deploying the cloud-based productivity suite to over 2,500 employees within two weeks. The solution provided easy update cycles, robust security, and integrated tools that improved team collaboration and mobility. This resulted in simplified work processes, an all-time high in customer satisfaction, and established the bank as a digital leader in the region, providing a competitive edge and unlocking new business opportunities.

Bank of Jordan

Nasser Zagha

Executive Head