Case Study: Compass Group achieves global sales consistency with Microsoft Corporation Dynamics 365

Compass Group serves up a global solution with Microsoft Dynamics 365

Compass Group, a multinational food and support services organisation operating in 50 countries, needed a flexible and reliable platform to keep customer service consistent across a highly decentralised global business. To address this challenge, Compass Group turned to Microsoft Corporation and its Dynamics 365 for Sales product.

Microsoft Corporation implemented Dynamics 365 with minimal customisation, enabling a rapid rollout across more than 40 countries and eight languages. The solution improved service consistency across 50,000 client locations and delivered stronger sales performance, with Compass Group reporting vastly improved conversion rates, better target achievement, and higher job satisfaction among its sales teams.

Compass Group

Rob Schobers

International Sales Support Manager and CRM