Case Study: Colonial Williamsburg reduces costs and improves customer service with Microsoft Office 365

Colonial Williamsburg - Customer Case Study

Colonial Williamsburg, a major living history museum, faced challenges with its on-premises email system including high costs, excessive spam, and complex administration. To address this, the museum turned to Microsoft and adopted Microsoft Office 365 to reduce overhead and improve its IT infrastructure while enhancing its ability to serve visitors.

By implementing Microsoft Office 365, which includes Exchange Online and Lync Online, the museum migrated its messaging and collaboration to the cloud. This solution resulted in annual savings of $27,000, a significant reduction in administrative tasks for the IT staff, and improved productivity and customer service through better communication tools.

Colonial Williamsburg

Sean Maisey

Director of Operations