Case Study: Cognizant achieves unified communications and greater mobility with Microsoft Lync

Cognizant adopts state of the art Unified Communication solution with Skype for Business

Cognizant, a global provider of IT and business process services, faced a challenge with its fragmented and siloed communications infrastructure. With over 255,000 employees, the company needed a unified solution to improve mobility, enhance user experience, and integrate its various services like instant messaging and conferencing. To address this, they partnered with Microsoft Corporation and selected the Microsoft Lync unified communications platform.

Microsoft supported Cognizant through a massive, complex migration of its users from an older system to Lync. The solution provided a single, integrated platform for all communication needs, deeply connecting with other Microsoft products. This greatly enhanced employee mobility by reducing dependency on desk phones and conference rooms, allowing collaboration from personal devices. The successful implementation achieved Cognizant's goal of a seamless, modernized unified communications experience.

Cognizant

Manohar Vellaiyan

Assistant Vice President