Case Study: ClickPoint Software achieves scalable, reliable lead management with Microsoft Corporation Azure

ClickPoint Software - Customer Case Study

ClickPoint Software, maker of the SalesExec lead management and call-routing SaaS application, was struggling to keep up with rapid growth on its previous hosting platform. As customer usage surged, the company faced major scalability and performance bottlenecks, poor reliability, and the burden of managing infrastructure instead of focusing on product development. To solve this, ClickPoint moved SalesExec to Microsoft Azure.

Microsoft Corporation implemented Azure Cloud Services, Azure SQL Database, Azure Storage, Azure Service Bus, Azure Virtual Machines, and Azure Virtual Network to support ClickPoint’s migration and microservices architecture. The result was dramatically improved reliability, faster innovation, and elastic scalability—supporting 10,000 users and sudden spikes of nearly 1,000 additional users without performance loss. ClickPoint also reported higher uptime SLAs and stated it had not lost a single enterprise customer since moving to Microsoft Azure.

ClickPoint Software

Gabe Buck

Chief Executive Officer