Case Study: Auckland Transport improves citywide mobility with Microsoft Services

City of Auckland embarks on a digital journey to transform citywide transportation

Auckland Transport, the regional transportation authority for New Zealand's largest city, faced the challenge of managing explosive population growth while maintaining its status as a livable city. With 800 new cars added to its roads weekly, the organization needed a technological solution to help residents move around more efficiently and alleviate severe congestion. To undergo a full digital transformation, Auckland Transport partnered with Microsoft Services.

Microsoft Services, leveraging solutions like Microsoft Azure, Dynamics 365, and predictive analytics, implemented a comprehensive digital strategy. This included moving the authority's website to a hybrid cloud, creating apps for real-time route tracking and parking, and using IoT to optimize services. The results included a scalable platform handling over 1 million weekly web visits, a 30% reduction in congestion caused by drivers searching for parking, and the ability to ensure smooth connections between different modes of public transport through predictive analytics.

Auckland Transport

Roger Jones

Chief Information Officer