Case Study: Choice Hotels International achieves faster failover and better business insight with Microsoft Corporation SQL Server 2012

Choice Hotels International - Customer Case Study

Choice Hotels International, a global hospitality company, needed to keep its online property management system highly available while also giving employees better business intelligence and reporting tools. Using Microsoft SQL Server 2012 Enterprise and related BI capabilities, Choice Hotels aimed to reduce downtime, improve analytics, and support a mission-critical system serving hotel operations worldwide.

Microsoft Corporation implemented SQL Server 2012 features including Analysis Services, Reporting Services, Power View, and AlwaysOn availability groups. The solution is expected to cut failover time from several minutes to less than 15 seconds, offload reporting to secondary servers, and improve query performance with end-user response times under 200 milliseconds, helping Choice Hotels deliver better service and scale for growth.

Choice Hotels International

Narasimhan Sampath

Database Engineer