Case Study: Cardinia Shire Council boosts productivity and mobility with Microsoft Office 365 and Skype for Business

Cardinia Shire Council a bold new world of work

Cardinia Shire Council, a medium-sized government body in Australia, needed a software solution to modernize its workforce. Their challenge was to empower over 400 employees with greater flexibility, transform into an activity-based workplace, and enhance community outreach services. To address this, they turned to vendor Microsoft Corporation and its Office 365 suite.

The solution centered on implementing Skype for Business from Microsoft, which enabled a mobile, collaborative environment without assigned offices or desk phones. The measurable results were significant: a 13 percent reduction in staff turnover, a marked increase in productivity, and a 15 percent reduction in required office space. Microsoft's technology has been so successful that the council is now piloting new solutions like Microsoft Translator to further improve constituent communications.

Cardinia Shire Council