Case Study: Region of Peel achieves greater productivity and secure government IT modernization with Microsoft Office 365

Canadian municipality modernizes IT to increase productivity better serve citizens

The Region of Peel, a municipal government in Canada, faced significant challenges with its outdated on-premises email system, including security risks, frequent outages, and limited productivity for its 5,000 employees. Seeking to modernize its IT infrastructure and better serve its 1.3 million citizens, the region turned to vendor Microsoft Corporation to implement a cloud-based solution.

Microsoft implemented its Office 365 platform, which included Exchange Online, Skype for Business Online, and Azure Active Directory Premium. This solution provided a more reliable email system, enhanced security with multifactor authentication, and empowered employees to work securely from anywhere. The migration freed up 85-90% of the IT staff's operational responsibilities, allowing them to focus on innovation, and created a more productive, flexible, and efficient digital workplace for the entire organization.

Region of Peel

Marizen Saraza

Project Manager of Change Management