Case Study: BNSF Railway modernizes collaboration and mobility with Microsoft Office 365

BNSF Railroad moves to the cloud to fulfill 2020 strategic road map

BNSF Railway, a large freight railroad network, faced the challenge of connecting its geographically dispersed workforce with modern communication tools to improve productivity and knowledge sharing, especially between retiring experts and new hires. To address this, they partnered with Microsoft Corporation to implement Office 365 and Yammer, seeking a familiar, user-friendly solution that supported their "bring your own device" strategy without requiring additional infrastructure investment.

Microsoft provided a cloud-based solution with Office 365, which included integrated services like Yammer Enterprise for social collaboration and cloud storage. This allowed employees to access emails, documents, and manuals from any device, anywhere on the rail network. The results included rapid organic adoption of Yammer, improved mobile productivity, and significant IT cost savings from reduced infrastructure. Microsoft's solution helped BNSF empower its employees with the tools to work smarter and successfully modernize their operations.

BNSF Railway

Jo-ann Olsovsky

Chief Information Officer