Case Study: Blackwoods achieves faster decision-making and a 60% reduction in backlog with Microsoft Corporation

Blackwoods - Customer Case Study

Blackwoods, a large industrial and safety equipment supplier across Australia and New Zealand, was struggling after a series of mergers left it with complex, siloed data and slow, spreadsheet-based reporting. To improve service, decision-making, and sales productivity, Blackwoods turned to Microsoft Corporation and its BI and analytics tools, including SQL Server, Power BI, Reporting Services, and Master Data Services.

Microsoft Corporation helped Blackwoods modernize its analytics stack with SQL Server 2016/2017, SQL Server Analysis Services tabular models, R/Python support, and Power BI dashboards. The new platform gave teams faster access to reliable data, saved employees hundreds of hours each month, reduced analysis time by up to 100 hours monthly, and cut the order backlog by 60% in five months, enabling quicker and more strategic business decisions.

Blackwoods

Peter Kelly

Chief Executive Officer