Case Study: Quintiles achieves global productivity and collaboration with Microsoft Office 365

Biopharmaceutical company heightens global productivity with swift move to Office 365

IQVIA, a global biopharmaceutical services company, faced challenges with its aging on-premises IT infrastructure, which hampered global collaboration and productivity. Email capacity limits and a lack of integrated systems were significant barriers for its mobile workforce. To address this, the company partnered with Microsoft Corporation to implement a modern, integrated solution using Microsoft Office 365.

Microsoft provided a suite of cloud services, including Exchange Online, SharePoint Online, and Skype for Business, which were deployed in an accelerated 18-month migration. This solution eliminated "email jail," enabled seamless collaboration through coauthoring and presence awareness, and provided robust security compliance. The result was a significant boost in global teamwork, productivity, and efficiency, ultimately helping IQVIA improve its service delivery and patient outcomes.

IQVIA

Sharmila Bristol

Senior Director of Digital Technology Platform