Case Study: Nuance Communications achieves global collaboration and cost savings with Microsoft Corporation Office 365

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Nuance Communications, a large U.S. technology company with more than 8,000 employees across 63 global offices, needed a simpler, more cost-effective way to support communication and collaboration than its aging on-premises Microsoft systems. The company wanted a solution that was easy for employees to use anywhere, reduced reliance on multiple devices and technologies, and cut the high costs of its existing Exchange, Office, SharePoint, and Skype for Business environment.

Microsoft Corporation, through Office 365 and services including Exchange Online, Microsoft Teams, Office 365 ProPlus, OneDrive for Business, SharePoint Online, and Skype for Business Online, helped Nuance complete a largely seamless migration in 90 days. The move lowered operating costs by several million dollars a year compared with the old conferencing setup, improved collaboration and mobility, and boosted productivity by enabling easy document sharing and access from any device, while also strengthening security and compliance support.

Nuance Communications

Craig Preston

IT Vice President of Infrastructure and Operations