Case Study: Noisette achieves greater customer impact and operational efficiency with Microsoft Corporation Dynamics 365 Business Central

Australian bakery and patisserie business maximises customer impact with Dynamics 365

Noisette, an Australian bakery and patisserie business, was struggling to manage rapid growth across multiple states with a patchwork of legacy systems. The company needed better operational transparency, more efficient order and cashflow management, and a stronger customer experience, so it turned to Microsoft Corporation and Dynamics 365 Business Central.

Microsoft Corporation implemented Dynamics 365 Business Central to connect Noisette’s financials, sales, service, and operations in one platform, with Power BI also deployed to support data-driven decisions. The result was a modern digital foundation that improved agility, streamlined customer communications, and gave the business better visibility into orders and performance, helping Noisette build for future growth and plan for predictive analytics and chatbots.

Noisette

Dexter Clarke

Chief Financial Officer