Case Study: ATC Services LLC achieves 100% IT productivity gains and faster Office 365 deployment with Microsoft Corporation Unified Support

ATC Services LLC - Customer Case Study

ATC Services LLC, a U.S.-based professional services firm, was spun off from its parent company and needed to quickly build its own IT infrastructure while maintaining 24/7 reliability and supporting future acquisitions. To do that, ATC turned to Microsoft Corporation, using Microsoft Unified Support along with Adoption and Change Management services and Office 365 to guide the transition.

Microsoft Corporation helped ATC implement a more proactive support model with training, planning, and automated risk assessments across key systems like SQL Server and Exchange. As a result, ATC doubled IT productivity, avoided 75% of anticipated costs, and grew its workforce to 2,500 without adding IT staff, while also expecting to cut Office 365 deployment time by 50%—saving about eight months.

ATC Services LLC

Robert Forras

Director of IT