Case Study: American Red Cross improves email communications and productivity with Microsoft Office 365

A Microsoft Corporation Case Study

Preview of the American Red Cross Case Study

American Red Cross - Customer Case Study

The American Red Cross, a major nonprofit humanitarian organization, faced a significant challenge as its communications were hindered by a complex infrastructure of 400 different email domains and multiple email solutions. Seeking a unified and cost-effective system, the organization turned to Microsoft and its Office 365 cloud-based service.

By implementing Microsoft Office 365, the American Red Cross consolidated its email, calendaring, and collaboration tools into a single, cloud-based productivity solution. This move resulted in reduced operational costs and provided staff with improved tools, which increased overall productivity and enabled the organization to better expedite its community service efforts.


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American Red Cross

DeWayne Bell

Vice President, IT Operations and Engineering


Microsoft Corporation

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