Case Study: Icertis achieves AI-powered contract insights and faster compliance with Microsoft Corporation Azure Search

AI-infused search brings static contracts to life, unlocking business value

Icertis, a leader in contract intelligence, needed a better way to search and learn from complex contract documents stored in its Icertis Contract Management (ICM) platform. Traditional keyword search made it hard to uncover hidden terms, risks, compliance issues, and commercial opportunities across contracts. Microsoft Corporation’s Azure Search, specifically its cognitive search capability, was used to help solve this challenge.

Microsoft Corporation helped Icertis implement AI-infused search with built-in and custom cognitive skills, including named entity recognition, key phrase extraction, translation, clause classification, and obligation discovery. The solution made contracts richly searchable and more actionable, helping customers reduce negotiation time, lower risk, improve compliance, and increase revenue. Icertis also said the platform now extracts structured insights from unstructured contract documents and has become a significant revenue opportunity through its AI add-on.

Icertis

Monish Darda

Co-Founder and Chief Technology Officer