Case Study: A-dec achieves unified manufacturing and better customer experiences with Microsoft Dynamics AX 2012 R2

A-dec selects Microsoft ERP to support complex manufacturing, unparalleled service and innovative customer experiences

A-dec, a leading dental equipment manufacturer, faced challenges with an outdated and unsupported ERP system that lacked security, scalability, and data consistency. This hampered global expansion and hindered the customer experience. To address this, A-dec chose Microsoft and its Dynamics AX solution to digitally transform its operations and reinvent its business processes.

By implementing the Microsoft ERP system, A-dec achieved a complete digital transformation. The integrated solution provided global scalability, streamlined data, and a unified platform that enhanced the customer experience with a visually compelling product configurator. The results were immediate and significant; in the first week, the company processed nearly 2,000 sales orders and, within ten months, achieved its highest shipping volume in history. Microsoft's solution provided a sustainable platform for A-dec's continued growth.

A-dec

Dave Morgan

Director of Manufacturing