Case Study: Tony’s Chocolonely achieves more personal, transparent collaboration with Microsoft Corporation

A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships

Tony’s Chocolonely, the Dutch chocolate company focused on making the cocoa trade slavery-free, was growing internationally but its older collaboration tools and scattered systems couldn’t support its expansion or its work-life balance values. The company turned to Microsoft Corporation, using Microsoft 365 with Microsoft Teams, SharePoint Online, Windows 10, and Microsoft Intune to help employees, suppliers, and partners work together more effectively.

Microsoft Corporation implemented a modern cloud-based collaboration environment that consolidated communication and telephony in Teams, including Vodafone Calling in Office 365 and integration with customer systems. As a result, Tony’s Chocolonely reduced email volume by 10–15%, improved visibility across projects, and expects to cut business travel costs by 10%, while keeping communications more personal, transparent, and efficient.

Tony’s Chocolonely

Rick van Doorn

IT Manager