Case Study: VLAN Technologies streamlines subscription management and boosts productivity with Microsoft Azure

VLAN Technologies - Customer Case Study

VLAN Technologies Sdn Bhd, founded in 2003 in Malaysia, is an end-to-end IT provider serving startups and SMBs across Southeast Asia. After moving from traditional hosting (it once managed over 200 servers) to the cloud, VLAN faced the challenge of delivering scalable productivity and collaboration tools like Office 365 while simplifying subscription management, reducing downtime and operational risk, and adding more value for customers.

VLAN partnered with Microsoft, Rhipe and Zendesk and used the Cloud Solution Provider program to build an integrated portal that automates Office 365 provisioning, licensing, reporting and billing. The result was drastically reduced licensing turnaround time, improved security and reliability (99.9% uptime referenced), lower costs, faster customer response, and freed engineering capacity to focus on value‑added solutions that help customers scale and win business.

VLAN Technologies

Lance Cheang

Founder