Case Study: City of Everett achieves cost savings and faster municipal innovation with Microsoft Azure and Power Platform

Transforming a city government to become a nationwide leader in using digital tools to better serve its community

The City of Everett faced disconnected, manual workflows that slowed data reporting for grant-funded initiatives and limited department efficiency. Looking for a low-code alternative to costly off-the-shelf software, the City used Microsoft Azure-based Microsoft Power Platform, including Microsoft Power Apps, alongside its existing Microsoft 365 environment.

Microsoft Azure helped the City of Everett build custom apps for community outreach, mental health coordination, and reporting, turning staff into in-house developers. The solution improved real-time data access, streamlined grant reporting, reduced manual work, and saved an estimated $90,000–$120,000 in software acquisition costs, while enabling faster rollout of new department-specific tools.

City of Everett

Dan Templeman

Chief of Police