Case Study: Best Day Travel Group achieves 8x faster response times with Microsoft Azure

Tourism company decreases response times after migrating its business to the cloud

Best Day Travel Group, a Mexican tourism company that operates the HotelDO online booking platform for travel agencies and tour operators, faced rising demand for real‑time availability and thousands of daily XML searches. Its on‑premises servers became a bottleneck during peak seasons, causing slow response times and lengthy hardware provisioning that limited the company’s ability to meet customer expectations.

By migrating HotelDO to Microsoft Azure, Best Day gained a flexible, scalable cloud infrastructure that cut average response time from 16 to 2 seconds, increased transactional capacity fivefold, and reduced infrastructure costs by 30%. Server provisioning dropped from about 15 days to a few hours, enabling faster geographic expansion and positioning the company to handle projected growth (40% more transactions and nearly 300% more traffic over five years).

Best Day Travel Group

Elliott Ortega

Director of IT Operations