Case Study: Lockton Affinity achieves rapid program rollout — cuts setup time from months to weeks with Microsoft Azure

Specialized insurance broker reduces program setup time from months to weeks

Lockton Affinity, a division of Lockton Companies, builds custom property and casualty insurance programs delivered through branded e‑commerce websites for affinity groups ranging from hundreds to millions of members. Facing a highly competitive marketplace, the company needed a platform that would support rapid implementation, cost‑effective scalability, strong security, and minimal ongoing maintenance so it could respond to opportunities quickly and profitably.

Lockton Affinity proved and then deployed a service‑enabled platform on Microsoft Azure integrated with the Instec Policy system (using Azure AD, Azure SQL Database, and Web Apps). The move cut new site implementation from months to weeks (aiming for 4–6 weeks vs. the prior 4–6 months), eliminated much of the infrastructure maintenance burden, enabled secure carrier integrations, and delivered real‑time scaling—supporting a national association (5M members) that sold 12,000 policies in three months and handling spikes up to 3,000 transactions/hour.

Lockton Affinity

Joseph Ziegler

Chief Operating Officer