Case Study: Snapbizz achieves 18–25% higher profitability and 30% greater workforce efficiency with Microsoft Azure

Snapbizz on Microsoft Azure – Leap-frogging Indian SMBs from Calculator to Cloud

Snapbizz is a Bangalore-based startup that helps India’s traditional kirana stores modernize amid rapid retail and e‑commerce growth. Facing limited store space, low technology adoption and scarce customer data, kiranas struggled to compete with large-format retailers, private labels and online channels and needed real‑time insights to drive promotions and cross‑selling.

Using Microsoft Azure, Snapbizz built a cloud‑connected, Windows‑based platform (billing, inventory, CRM, supply chain and customer engagement) with Cosmos DB for transaction storage and Power BI analytics for actionable insights. The solution serves 3,000+ stores and 25+ FMCG brands and has driven retailer profitability up 18–25%, workforce efficiency by 30%, higher basket sizes and FMCG trial rates from 3% to as high as 48%; Snapbizz now receives ~500 enquiries/month and targets 20,000 stores in 2 years and 500,000 in 5.

Snapbizz

Prem Kumar

Co-Founder