Case Study: San Francisco Municipal Transportation Agency achieves unified, data-driven transit services with Microsoft Azure

San Francisco Municipal Transportation Agency boosts citizen services with Microsoft Azure

The San Francisco Municipal Transportation Agency (SFMTA) needed a better way to centralize massive, fragmented transportation data and reduce the administrative burden of maintaining older on-premises systems. Working with Microsoft Azure, the agency looked for a serverless, modern data platform to help manage bus, rail, parking, taxi, and event data more efficiently.

Microsoft Azure implemented a cloud solution centered on Azure Synapse Analytics, supported by Azure Data Lake Storage, Azure Event Hubs, Azure Logic Apps, Azure Purview, and Power BI. The new architecture streamlined data ingestion, warehousing, orchestration, and reporting, helping SFMTA reduce infrastructure work, improve availability, scale more easily, and make faster data-driven decisions. The agency also reported simpler parking management and greater operational efficiency across its services.

San Francisco Municipal Transportation Agency

Donovan Corliss

Middleware and GIS Manager