Case Study: Ricoh USA achieves rapid, secure, and cost-saving eDiscovery scale with Microsoft Azure

Ricoh USA, Inc. grows its global eDiscovery business in Azure

Ricoh USA, the Americas arm of Tokyo-based Ricoh, is a long-time eDiscovery provider experiencing about 20% annual growth. Facing slow, inflexible third-party data centers that made provisioning large storage (for example 100 TB) a weeks‑long process and limited its ability to pursue government work with strict security requirements, Ricoh needed faster scalability, stronger encryption and lower capital costs to stay competitive.

In summer 2015 Ricoh migrated its eDiscovery SaaS to Microsoft Azure, adopting Azure Virtual Machines, Storage and security services (including encryption at rest and FedRAMP‑ready datacenter options). The move let Ricoh provision hundreds of terabytes in minutes, reduce hardware costs by more than 30%, boost kCura Relativity performance by 22% and cut document‑review time by 12%, while improving security and enabling faster geographic expansion and government‑sector opportunities.

Ricoh

David Greetham

Vice President of eDiscovery Sales and Operations