Case Study: Samsung Electronics achieves 15–25% energy savings and proactive AC maintenance with Microsoft Azure

Remote energy management solution based on the Microsoft Azure IoT

Samsung Electronics confronted rising energy waste, customer complaints about high air‑conditioning bills, and increasing demand for efficient, easy‑to‑manage HVAC systems—especially from small and mid‑size buildings that lack professional facility managers. The company needed a globally scalable way to improve energy efficiency, detect early signs of malfunction, and offer integrated remote management without the burden of operating its own data centers.

The result was S‑NET Cloud: an IoT cloud service built on Microsoft Azure (IoT Hub, Azure SQL Database) that collects sensor and DMS data, runs real‑time analytics and inefficient‑operation detection, and enables remote control and maintenance. Deployed in schools, college buildings and large franchises, S‑NET Cloud cut air‑conditioning energy use 15–18% on average (up to 25%), reduced downtime through early fault detection, and unlocked new subscription and maintenance revenue streams while allowing rapid global rollout.

Samsung Electronics

Brian Suhgoo

Director