Case Study: Crm Norge AS increases productivity and revenue with Microsoft Azure

Partner increases productivity and revenue for staffing industry with Power BI solution

CRM Norge is a Norwegian Microsoft Gold partner that provides staffing and recruitment solutions built on Dynamics CRM. Customers in the staffing and claim-handling industries struggled with large, hard-to-manage datasets, slow, error-prone Excel reporting, and limited BI resources—making it difficult to track timesheets, revenue, and agent performance and causing missed opportunities and inefficiencies.

CRM Norge packaged Power BI into its Dynamics solution (alongside Office 365, Azure AD, and Intune) to enable self-service analytics, automated dashboards, and end-to-end managed services. As a result customers can run real-time analyses of timesheets, revenue, and case workflow themselves, dashboards are produced far faster, decision-making and profitability have improved, and employee efficiency has increased through routine task automation.

Crm Norge AS

Stig Karlson

Solution Architect