Case Study: ACME Express achieves accurate, always-available, low-cost hospital on-call scheduling with Microsoft Azure

On-call scheduling app consolidates calendars, contact information for hospitals

ACME Express, a U.S. software company focused on hospital scheduling, built DOCS Scheduler to solve a common problem: fragmented, often inaccurate on‑call schedules that leave emergency departments paging the wrong providers and IT teams buried in compliance work. Hospitals were juggling schedules in Outlook, paper, and other tools, creating delays and risking patient care when on‑call information was out of date.

DOCS Scheduler is a browser‑based, Azure‑hosted app that consolidates calendars and contact cards, records a full audit trail of changes, and meets healthcare security and EMTALA requirements. The low‑cost, easy‑to‑implement solution reduces IT burden, provides always‑accurate, always‑available schedules (including mobile and display options), and has improved scheduler productivity and hospital confidence in emergency coverage.

ACME Express

Don Scipione

President