Case Study: Marc Jacobs achieves 75% faster invoice processing and centralized Accounts Payable with Microsoft Azure

Marc Jacobs modernizes its back office in high style

Marc Jacobs, the global fashion house with more than 100 stores and about 5,000 employees, struggled to manage a fast-changing, seasonal sourcing model that engages roughly 50 new vendors weekly and generates over 54,000 invoices a year. Decentralized purchasing and paper-based accounts payable led to lost or misrouted bills, poor visibility into spend, and long approval cycles—invoice processing averaged 45 days—creating administrative burden and budgeting blind spots.

To fix this, Marc Jacobs deployed MediusFlow on Microsoft Azure integrated with Dynamics AX, centralizing and automating invoice capture, coding, routing and mobile approvals. The cloud solution went live in 21 days, achieved 93% automatic routing, cut processing lead time from 45 to 11 days, reached break-even in under a year, and is projected to deliver about $150,000 in productivity gains in the first year while giving finance real-time visibility and control.

Marc Jacobs

Regis Litre

Chief Information Officer