Case Study: Nintex achieves real-time workflow visibility and measurable ROI with Microsoft Azure

Making a visible difference: workflow analytics transform business processes

Nintex, a provider of workflow and content automation, needed to move beyond automation to give customers clear, self‑service insight into how automated processes actually perform. The challenge was to deliver cloud‑based, interactive analytics that business users (not just engineers) could explore and customize, while keeping integration work minimal and ensuring enterprise‑grade security across multi‑tenant deployments.

Nintex built Nintex Hawkeye on Microsoft Azure and embedded Power BI Embedded visuals (using DirectQuery and pre‑configured “Lenses”) so product and UX teams could create turnkey dashboards while customers tailor or build their own views. Backed by Azure PaaS security (encryption, TLS, Key Vault, AAD) and scalable services, the solution delivers real‑time ROI and process visibility—helping customers optimize workflows, reduce manual work (as Hawke’s Bay Regional Council did), improve order and stock tracking, and drive smarter, data‑driven decisions.

Nintex

Luke Bongiorno

Director of Product Management