Case Study: LINX Cargo Care Group achieves faster AI-driven insights and improved efficiency with Microsoft Azure

Logistics provider drives companywide innovation with Azure Databricks

LINX Cargo Care Group, a national supply chain and logistics provider, needed to accelerate digital transformation, improve service at lower cost, and make better use of previously siloed data. Working with Microsoft Azure, the company adopted Azure cloud services and Azure Databricks to support AI-driven innovation, including a knowledge-based bot to reduce repetitive support queries.

Microsoft Azure implemented a data platform using Azure Data Factory, Azure Data Lake Storage, Azure Databricks, Azure Cosmos DB, and Power BI to unify data, improve reporting, and replace a manual invoicing process. LINX Cargo Care Group created a dashboard in three days instead of three weeks, gained better visibility into financial and operational data, and set up predictive analytics to improve collections, with an expected recovery of 90% of outstanding funds by their due dates.

LINX Cargo Care Group

Thomas Gianniodis

General Manager IT