Case Study: JumpStart Games, Inc. achieves reliable, low-latency, automated hybrid game operations with Microsoft Azure

JumpStart’s educated approach to operations management

JumpStart, a long-established maker of kids’ educational games (partners include DreamWorks), must keep a hybrid, multi‑platform gaming environment running smoothly so children don’t abandon play when performance falters. The company’s chief operational challenge is latency and stability across a mixed Windows and LAMP stack—on both AWS and Azure—because even small slowdowns or crashes break the learning experience.

JumpStart implemented Microsoft Operations Management Suite with Azure Application Insights and PowerShell automation to provide cloud‑agnostic monitoring, rapid alerting, and scripted remediation (reboots, app restarts, load‑balancer changes). Moving from New Relic to OMS gave the team faster problem identification and automated fixes, improving uptime and responsiveness so JumpStart can reliably support large, low‑latency multiplayer titles like School of Dragons.

JumpStart Games, Inc.

Michael Boldezar

Vice President of Platform Technologies