Case Study: Innowi achieves rapid, line‑busting mobile checkouts and improved customer experience with Microsoft Azure

InnoWi - Customer Case Study

Innowi, a U.S. specialist in point‑of‑sale solutions, set out to solve a common retail problem: long checkout lines that frustrate customers and cost sales. Seeing that fixed counters and separate payment terminals create bottlenecks and operational inefficiencies, the company sought an integrated mobile platform that would connect handheld devices to existing back‑end systems and cloud services.

The result is ChecOut M, a compact mobile POS and payment device running Windows 10 IoT Enterprise and connected via Microsoft Azure. With dual screens, barcode scanning, fingerprint authentication and full payment processing, the device works with existing ERP/CRM and payment systems to complete transactions in seconds, “line‑bust” stores, improve sales and loyalty, and free staff to deliver more personalized customer service.

Innowi

Asif Rao

President