Case Study: InterContinental Hotels Group achieves global IT alignment and hybrid-cloud management with Microsoft Azure

IHG turns to hybrid cloud for better IT alignment

InterContinental Hotels Group (IHG), a global hotel company with more than 5,200 properties in nearly 100 countries, wanted to better align IT with business goals while moving its DevOps team to Agile and standardizing IT worldwide. The organization needed a holistic, global view of on‑premises and cloud systems, faster backups and troubleshooting, and lower administrative overhead for its hybrid environment.

IHG extended its existing Azure deployment—using StorSimple, Azure security and management services, Automation and Control, and Insight and Analytics—plus Office 365 for collaboration. The solution delivered near‑real‑time global dashboards, automated runbooks and easy agent deployment, enabling faster troubleshooting, lifecycle management and cross‑environment visibility; StorSimple cut storage costs by roughly 70%, administrative effort dropped, and IT was better aligned to support Agile DevOps and improve user experience.

InterContinental Hotels Group

Andy Smith

Vice President, Global Technology Infrastructure and Operations