Case Study: Fiserv improves payments performance and speeds implementation with Microsoft Azure

Fiserv improves performance with cloud-based automated payments solution

Fiserv, a global fintech provider, needed to modernize its SnapPay automated payments solution, which had originally been built for on-premises deployment. As customers increasingly demanded cloud hosting and faster implementations, Fiserv evaluated options and chose Microsoft Azure for its cloud platform.

Microsoft Azure enabled Fiserv to move SnapPay to the cloud with smoother migrations, better performance, and new multitenant capabilities. The result was up to a 50% reduction in implementation cycle time, about a 1.5-day improvement in days sales outstanding, a 25% boost in team productivity, and a 30% reduction in call center volume.

Fiserv

Suhas Gosavi

SVP and General Manager of B2B Solutions