Case Study: City of Burlington achieves paperless, transparent meetings and weeks of time saved with Microsoft Azure

eSCRIBE Meeting Management Drives Better Transparency While Saving Weeks of Time for the City of Burlington

The City of Burlington, Ontario — a large, innovation-focused municipal government — struggled with time-consuming, paper-based meeting and agenda management across multiple committees. Manual processes and a previous failed implementation left staff spending months compiling reports and up to two days per committee building agendas, creating delays and limiting transparency for citizens and officials.

Burlington implemented eSCRIBE’s cloud-based meeting and agenda management on Microsoft Azure, automating workflows, eliminating paper, and ensuring Canadian data residency and high availability. The solution cut hundreds of man-hours, reduced report publication from weeks to about 24 hours, improved transparency and citizen engagement, and lowered the city’s environmental footprint through fast adoption enabled by a train‑the‑trainer program.

City of Burlington

Danielle Manton

Manager of Election and Committee Services