Case Study: Tatweer Misr achieves a more connected customer journey with Microsoft Azure

Egyptian real estate developer, Tatweer Misr, connects the customer journey with Microsoft Dynamics 365

Tatweer Misr, the Egyptian real estate developer, was growing quickly across major projects in the North Coast, the Red Sea, and New Cairo, but needed a more connected and customer-centric way to manage interactions, track the customer journey, and support operations at scale. To address this, Tatweer Misr worked with Microsoft Azure and used Microsoft Dynamics 365 to improve how it serves customers across its expanding portfolio.

Microsoft Azure, through Microsoft Dynamics 365, helped Tatweer Misr unify customer information and streamline workflows, giving teams better visibility and more efficient internal processes. The result was improved customer journey management, better access to customer data, stronger operational efficiency, and a more seamless customer experience.

Tatweer Misr

Mohab Saad

VP Finance & Operations